Privacy Policy

 

1. PRIVACY POLICY

1.1 At WovenDreams, we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that the visitors provide to us, or that we collect during a website visit. WovenDreams reserves the right to update / change this policy as and when it deems fit. Information We Collect In running and maintaining the website WovenDreams may collect and process the following data about its website visitors:

- Information about use of our site including details of visits such as pages viewed and the resources accessed. Such information includes traffic data, location data and other communication data. 
- Information provided voluntarily by the visitor.
- Information provided during communication in any form with wovenDreams.

1.2 Use of Cookies
Cookies provide information regarding the device used by the visitor. WovenDreams may use Cookies where appropriate to gather information about the visitors device for performance improvements. WovenDreams may gather information about the general internet usage by using the Cookie. Where used, these Cookies will be downloaded to the visitors device and stored on the devices hard drive. Such information will not identify the visitor personally and will be stored by WovenDreams as part of its statistical database. This statistical data will not identify any personal details whatsoever. WovenDreams advertisers may also use Cookies, over which WovenDreams has no control. Such Cookies (if used) would be downloaded once a visitor click on advertisements on the WovenDreams website. Use of Visitor Information WovenDreams uses the information that is collected from its website visitors, to provide and improve its services. In addition to this, WovenDreams may use the information for one or more of the following purposes: - To provide information request by the visitor relating to WovenDreams products or services.
- To provide information relating to other products that may be of interest to the visitor. Such additional information will only be provided where the visitor has given explicit consent to receive such information.
- To inform about any changes to WovenDreams website, services , products and company information.
- TRR may provide its customers who have previously purchased goods or services from WovenDreams, details of similar goods or services, or other goods and services, that might be of interest to them.- Where the visitors consent has been provided in advance, WovenDreams may allow selected third parties to use the visitor data to enable them to provide with information regarding unrelated goods and services which might be of interest to the visitor. Where such consent has been provided, it can be withdrawn by the visitor at any time.

1.3 If you have previously purchased goods or Services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. Where your consent has been provided in advance, we would use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time. Storing Your Personal Data In operating our website it may become necessary to transfer data that we collect from you to locations outside of the India for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasions such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

 

2. Storing Personal Data

2.1 While operating the website, it may become necessary to transfer data that WovenDreams collects from you to locations anywhere in the world for processing and storing. The visitor hereby agrees to this transfer, storing or processing. WovenDreams will ensure that all reasonable steps are taken to make sure that the data is treated and stored securely. Unfortunately the sending of information via the Internet is not totally secure and on occasions such information may be intercepted by malicious personnel. Hence, WovenDreams cannot fully guarantee the security of data that is sent to us electronically. Sending such information is entirely at the risk of the owner. Disclosure of Information WovenDreams will not disclose any personal information to any other party other than in accordance with this Privacy Policy and only in the following circumstances: 

- In the event that we sell any or all of our business
- Where WovenDreams will be legally required by law for any disclosures
- To further fraud protection and reduce the risk of fraud.

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We have tried to answer some questions you may have about our Privacy policy.

 

What is a privacy policy?

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. We are following the legislation relevant to your activities as per Indian laws. 

 

 

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

In accordance with data privacy regulations, we must inform our visitors that we are using cookies on our site. We use various kinds and types of cookies and tracking tools.

You can use the cookie banner to our site to change the cookies setting on our website and it gives our site-visitors the opportunity to accept or decline non-essential cookies on our site. 

We use cookies for important reasons, such as:

• To provide a great experience for our visitors and customers.

• To identify your registered members (users who registered to our site).

• To monitor and analyze the performance, operation and effectiveness of Wix's platform.

• To ensure our website and platform is secure and safe to use. 

 

 

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at [contact@wovendreams.in] or send us mail to: [310, Gokul Arcade B, Subhash Road, Vile parle East, Mumbai 400047, India].

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [contact@wovendreams.in] or send us mail to: [310, Gokul Arcade B, Subhash Road, Vile parle East, Mumbai 400047, India].